Once all the necessary and required documents/information are provided the application will be reviewed and the customer will have feedback in approximately 5 business days.
SEPA payments will be sent within hours and should be received within the day. SWIFT payments need approximately two working days. GBP payments may be credited in minutes.
ECOMMBX offers high levels of customer service and aims to answer and solve all customer queries within the day. Rather than using automatic replies, each customer is allocated a personal account manager which they can reach via different means almost any time of the day.
There is a one off “Account Opening Fee”, there is a monthly maintenance fee for the main IBAN, and finally there is a quarterly maintenance fee for any extra IBANS.
ECOMMBX has its own internet banking which can via access via browsers or via our own mobile app.
Yes, each user must face two step authentication when logging in, either via receiving OTP’s sent by SMS or via biometrics (e.g. FaceID) on their mobile phone.